The documents below should be of interest to you, and some are aimed specifically at brokers.  Please bear in mind that although insurers, brokers, fleet clients and software houses are all strongly encouraged to implement these best practices, actual working practices may vary.

The documents have been developed in response to requests for common standards and in conjunction with broker representatives and BIBA.

If the content in any of the documents raises any questions for your business, you should discuss your questions with your insurer in the first instance.  If your insurer is unable to help, please Contact Us with your questions.